Metrics

Return on Ad Spend (ROAS)

Also: ROAS

Return on ad spend is the gross revenue earned for every unit of currency spent on advertising, calculated as revenue attributed to ads divided by ad spend, so a ROAS of 4 means 4 in revenue for every 1 spent.

ROAS = revenue from ads / ad spend

ROAS measures revenue, not profit. A ROAS of 4 sounds healthy until you subtract cost of goods, shipping, and fees: if your gross margin is 30 percent, a 4x ROAS roughly breaks even before you have paid for anything else. This is why there is no universal good ROAS. A high-margin product can thrive at 2x, while a low-margin one may need 6x or more just to stay above water. The right target is set by your margin, not by a benchmark someone quotes online.

Stores use ROAS to decide where ad budget goes: which campaigns, audiences, and creatives earn their keep, and which to cut. It is fast to read and easy to compare across channels, which is exactly why it gets over-trusted.

The blind spots are worth stating plainly. ROAS depends entirely on attribution, so platform-reported figures often claim credit for sales that would have happened anyway, and they double-count when several channels each report the same order. It also ignores customer lifetime value, so a campaign with weak ROAS that brings in loyal repeat buyers can be worth more than a high-ROAS campaign of one-time discount hunters. Read it next to customer acquisition cost and margin, never on its own.